I could not cancel trail because I can not access the billing. They charged me. I can not access rig and billing. Billing support does not respond over 3 days. Paying for nothing. Love it.
Snoobsterlordzeno20778#26March 30th, 17:52
Snoost better give me a refund if since I paid 10$ to use their service, and I can't even access my rig.
Snoobsterjs007#27March 30th, 18:15
@lordzeno20778 Yeah I paid 9.99£ so its like something over 30$.
Snoobsterlordzeno20778#28April 1st, 07:44
Does anyone know when Snoost will be working again?
SnoobsterRudlow#29April 1st, 12:16
I think it's working for me now. Didnt try to play, but got to my desktop pc.
SnoobsterHadMatter#30April 2nd, 03:46
I haven’t checked for a few days but decided to last night and the payment plan screen keeps popping up. I checked my bank statement and I was charged for the service. I saw someone just mentioned they got to their desktop so I’ll check again when I get a chance.
Last edited: April 2nd, 03:47
SnoobsterHadMatter#31April 2nd, 05:21
Still getting the payment screen when I try to log in. Was a great service, however being billed and not being able to use it has me somewhat peeved. I'll keep checking back, and hopefully they will have ironed some of these issues out. Customer service is quite lacking, but often I think that's a casualty of being a new business. When I was able to access it I really didn't have any issues with lag or connectivity, and even at their highest price plan it's still a bargain for unlimited usage.
Rising memberRaptoriuzz#32April 2nd, 12:24
I can access Cloud Rig, but I can't play because the server is Central EU, and after my Cloud Rig is loaded, it crushes with "Network issue has been detected". Meanwhile West EU servers are fine, stable.
This issue with Central EU has started 2 weeks before this announcement, it has been mentioned on forums, send emails about it and u know what? Nothing was fixed. The server region is still Central EU for me because it's closer for me than anything else, but yeah, playing on a broken server is fine and cool, I guess.