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Snoobster
#0 September 21st, 15:24

3 day trial

So in order to try out 3 day trial, I need to pay for one of the plans first, but I can cancel it when my trial expires?

Showing 1-6 of 6 comments
Staff
#1 September 21st, 15:27
You can cancel your trial at any time. If you decide you don't want to use Snoost after trying, just cancel it and you won't be charged when your trial expires.

Snoobster
#2 September 21st, 15:32
@RuneDalton Great, thanks for quick answer.

Staff
#3 September 21st, 15:34
The pleasure is mine. Welcome to Snoost! :)

Snoobster
#4 October 24th, 09:32
I've tried 3 day trial and cancelled it on first day but my money is still reserved in bank... And there are 2 identical transactions for some reason - like 2 payments of 25.90 been taken. When will I get it back?

Last edited: October 24th, 09:33

Staff
#5 October 24th, 10:09
I've tried 3 day trial and cancelled it on first day but my money is still reserved in bank... And there are 2 identical transactions for some reason - like 2 payments of 25.90 been taken. When will I get it back? - talavs
The first is simply a validation of the card, which is explained in this article.

Snoobster
#6 October 26th, 08:12
@RuneDalton I do understand that! But there are 3 transactions in total - 1. 25.90 2. 25.90 3. 0.00. At the moment one of 25.90 has already been fully charged. See pictures of bank statement and reserved amounts sections - https://ibb.co/kZvmt6 https://ibb.co/haUCY6

Showing 1-6 of 6 comments