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Snoobster
#0 September 8th 2017, 09:40

Establishing connection

Problems booting up today again. Been stuck in Establishing connection for 30+ mins now. Is there anything I can do?

Showing 1-18 of 18 comments
Snoobster
#1 September 8th 2017, 09:47
And now it powered off automatically.

Staff
#2 September 8th 2017, 10:17
If it's "Establishing connection", it means that it somehow is unable to pair your computer to the cloud rig. Did you try to close/open the Chrome extension? This has worked for some users with similar issues.

Snoobster
#3 September 8th 2017, 11:55
That didn't help. Same thing, and now its powered off again.

Snoobster
#4 September 8th 2017, 14:21
I am giving it an another try right now. Please let me know if there is something else I can do, or should do.

Snoobster
#5 September 9th 2017, 23:15
same thing today. No booting for a few days now.

Moderator
#6 September 10th 2017, 02:03
Hi Andy,

Sorry to hear you're having connection issues. We are working toward a fix that should be implemented within a few weeks at most. For the time being, a temporary work around has worked for many users. Closing and reopening the Chrome extension after about 2-3 minutes of letting it sit at the stuck process seems to work. Try this a few times and let me know if you can bypass this issue.

Thanks!

Snoobster
#7 September 11th 2017, 07:13
Hey just signed up tonight, and immediately installed parsec. If you guys can keep the current pricing structure you have won me over from LiquidSky, this is my biggest problem with cloud gaming, if you can't have unlimited access for a reasonable monthly fee its just not worth it, and you guys are only wanting £30/m for unlimited. No Arguments from me, once i got past the initial connect issues, I love it! :)

Snoobster
#8 September 11th 2017, 07:53
@Curivity I already tried that, and it didn't help. I will try it a final time today.

Snoobster
#9 September 11th 2017, 08:12
Andy let it sit and say establishing connection for a few mins, then quit and open snoost again and it should connect within 20-30 seconds, if it doesn't rinse-repeat basically, Thats what worked for me, id then suggest you do as I did open windows and install parsec it works great on the Snoost service and I don't get any drop-outs. Just my 2-cents.

Snoobster
#10 September 12th 2017, 09:57
@DeedsCali Wow. Thanks! It worked! Although my steam account was erased, its a great step forward. :-)

Snoobster
#11 September 12th 2017, 17:34
@DeedsCali
Hey just signed up tonight, and immediately installed parsec. - DeedsCali
I tried this too and it worked great.

But when I came back next time Parsec was gone.

Do installed programs get deleted when you log off or did I do something wrong?

Game reviewer
#12 October 9th 2017, 19:37
Problems booting up today again. Been stuck in Establishing connection for 30+ mins now. Is there anything I can do? - andy
HI i need help mine says paring to cloud rig failed plzz help

Game reviewer
#13 October 9th 2017, 19:54
HI i need help mine says paring to cloud rig failed plzz help

Staff
#14 October 9th 2017, 20:03
@BRZKToast we are currently working to solve the pairing issues (these are related to the establishing connection problem you are experiencing). Closing and re-opening the client may fix the bug temporarily. We'll keep you updated on any news and progress related to this issue. Thank you for your patience.

Staff
#15 October 13th 2017, 10:28
We have just published a patch which addresses these issues. Thanks for the feedback!

Game reviewer
#16 February 20th, 10:33
Its not resolved...I am experiencing this issue as of Februrary 20, 2018 and its making me debate on whether to buy this software or not. I just started my trial about 4 hours ago and have had this problem many times already.

Mechanic
#17 February 20th, 11:27
@swift try reinstalling the app.

Game reviewer
#18 February 20th, 16:36
I got the system running once. This was after letting it run all after giving up. I restarted it this morning and it went fine. But I wasnt able to play all night...Is this a usual occurence with servers? Seems a bit of an inconvenience

Showing 1-18 of 18 comments