Summary: Snoost charged my credit card without my permission, and I highly recommend you stay away from the free trial unless they address this.
This weekend, I was on day 2 of the free trial period, and decided that I was not going to pay for a Snoost subscription until they figured out the absurd startup times and wrote instructions for how to set up Snoost with gaming controllers. I went to cancel my subscription, and came across errors in the interface that said that "Your subscription has already been cancelled". Frustrated, I emailed support about it, assuming they would be able to fix it before Monday rolled around.
Snoost charged me the $29 for a subscription I didn't want (I wouldn't have gotten the "Full HD" subscription anyway), and was unable to cancel as promised. I'm now posting here, and I emailed all of the Snoost customer support emails, in the hopes that someone will deal with this and issue me a refund.
If I don't get a response, I have to assume Snoost is a scam, and I will try to get my bank to cancel the transaction. Hopefully this is just a matter of a bug in the interface, and poor response time for customer support, but if not, I will be forced to go elsewhere to warn others about the scam.
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Snoobster swagger #0 January 8th, 22:40