this is absolutly redicilous, what's going on here. They ended the alpha so bad, that new users can't even cancel their trial.
Anyway, my problem is, I cancled my trial, because I chose the HD Plan. And my users said, that they still got charged for the trial.
So I canceled the trial, bought the 480p plan again and started playing. Everything went "fine". So many problems starting.
So, after end alpha, I can't accest to my account or achievements. Achievements keeps popping up and I can't do nothing. I want to claim my free week and so on, but no.
AND HERE IS MY BIG PROBLEM I noticed today that I can choose the hd plan too. Then I clicked to check on full hd. and it said, "Upgrade for 12$ to FULL HD", "Current Plan: HD".
ARE YOU SERIOUS? I ended my trial, chose extra 480p plan, and just played on 480p, nevery played on hd, cause I thought, maybe it a bug, I won't choose HD, maybe I get charged. NOW I HAVE HD PLAN, WOW, I bought on the website 480p
If I get 25$ charged off my card, I will go to my dad (hes a lawyer lol) and report it. Alone that users that are new, can't cancel their trial is a scam. And their customer support is terrible. Lets see, I just wrote a email, they claim it takes less than 24h.
If they don't charge me 12$ instead of 25$, I'm reporting this!
THANKS SNOOST TEAM!
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Snoobster Bleazy #0 March 29th, 16:02